Shipping policy

Thank you for shopping with us. Here's everything you need to know about how we get your order to you.

PROCESSING TIME
All orders are processed within 1–3 business days of being placed. You'll receive a confirmation email as soon as your order is on its way.

SHIPPING TIME
We offer standard shipping to all 50 US states. Once your order has been dispatched, estimated delivery times are:

  • United States: 7–14 business days
  • Canada: 10–18 business days
  • International: 14–21 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or peak seasons.

TRACKING YOUR ORDER
Once your order ships, you'll receive a tracking number by email. You can use this to monitor your package every step of the way.

SHIPPING COSTS
We offer free standard shipping on all orders. No minimums, no surprises at checkout.

DELAYS & LOST PACKAGES
If your package appears stuck or is significantly delayed beyond the estimated timeframe, please contact us at Zoompcollectivesupport@gmail.com and we'll investigate right away.

We are not responsible for packages lost due to an incorrect shipping address provided at checkout. Please double-check your address before placing your order.